Chris E.
Reviewed in the United States on January 6, 2023
First, shipping was top notch. 5 stars there!Now on to the Jointer. I was trying to decide between the 8" Helical head Grizzly or this Powermatic jointer for double the price. I chose the latter, with expectations that I'd be getting a machine that would require less setup from the factory and premium customer service.I get the Jointer and start going through setup. First step. The outfeed table was .025" too low even all the way maxed out on the adjustment knob and set screws back all the way out. I call customer service thinking maybe I am missing something. Now I understand they have tons of products but the customer service rep took 2 hours to reach. I gave them my model on this jointer and he clearly had no idea what machine I was talking about. This machine has been production for decades. It's the Cadillac of jointers. How can you not know that as a customer service rep working for Powermatic?I digress.We speak on the phone and he was very friendly. He said I did everything correctly and that he would send out a rep and that someone would be calling me. Very good news indeed! Except no one called me. Then when I call back, it was as it I never called. No one knew anything about my case.So instead, I spent 2 days adjusting the cams on the outfeed and that finally corrected the issue. So, from first hand experience, you're not getting top quality setup from factory, you're not getting quality customer service, you are getting the exact same thing you would at half the price from any other one of these now Chinese based companies. In fact, Grizzly has been nothing but excellent when it comes to customer service so I'd even argue your getting a worse experience with Powermatic.As for the jointer itself, its a beautiful tool that performs beautifully once you burn two shop days setting it up. Unfortunately, they're way past their prime days as a company. I can't say I believe the premium price is worth it anymore over other offerings in the market.
Tom Nienow
Reviewed in the United States on November 22, 2018
Received the jointer about a month ago and was nervous about crappy Asian castings I've seen in the past. After uncrating everything looked perfect, no pitted castings, no rust, easy clean up of rust inhibitor. The table did need adjusting, using a 6' level got everything to zero tolerance and yes it wasn't a breeze, but with a little forethought, disassembly and patience got the job done in about an hour and a half and well worth it, the out feed table height adjustment is very stiff and could use a much longer handle for leverage. When set to 90 degrees the fence stays put and adjusting with a worm gear crank is so nice compared to just flopping a fence one way or another. Having never seen or used anything with a spiral cutter head I was leery about how that would work, now I want to switch my 24" planer head over to that, Quiet, smooth and no tear out an the figured maple I've run so far. The only gripe I have is that with the mobile base the arched front profile makes for edge jointing on the far side of the cutter a bit of a reach compared to what I've been used to in the past, but I'll get over it. All in all I'm really glad I made the move to this machine, wish I'd have done I sooner.
Jim Palmer
Reviewed in the United States on January 20, 2016
This is a very good machine. The reason for the 4 stars rather than 5 is because of the difficulty in alignment of the decks.I am unable to remove one of the wheels from the front to access the adjustment bolt. It came aligned close, but getting it to perfect has been a challenge. Finally got to within in .025 on one and .030 on another point. Hindered because of the inability to remove the wheel. Also, bolts on the front are behind the guard support of the deck and I do not have a offset metric wrench and it is impossible to loosen without one.Another thing is how quiet it operates and gives a near perfect finish on the wood. Deck is high quality cast iron that is milled to a very good finish.This machine is what you expect to get when you spend $3K on a Jointer.
Gary Eifler
Reviewed in the United States on January 28, 2014
I purchased my new PJ-882HH in August 2013. It came shipped in a bullet proof container. Although everything looked great the tables were not factory aligned. I followed the manual and watched all the Utube videos and could not get them adjusted properly. I contacted the service department and they immediately contact my local service provider but unfortunately they had never seen a parallelogram jointer before and in-fact the service technician said I was more knowledgeable on this tool then he was, ouch. Powermatic connected me with their head technician and after an hour and a half of phone guidance he finally said it was time to send me a new one and to send this one back. I was amazed how quickly Powermatic sent the replacement one out. The technician told me he double checked the table adjustments on my new machine and they were perfect. I love this machine. The fit and finish are excellent and it is very smooth. At 600 plus pounds you will need to order the mobile base specifically made for the PJ-882. I have run a couple of hundred feet of wood through this jointer (I am a serious hobbyist) and the helical cutter head is well worth the additional cost. It is quiet, smooth and leaves a very smooth finish. What impresses me as much as the quality and performance of this machine is the level of service Powermatic stands behind. I currently have a Powermatic 10" cabinet saw, the new PM1500 bandsaw and jointer. I have been a hobby woodworker for over thirty years and feel like these tools will last me the rest of my life and be passed down to my son and his son.
LoneStarGramp
Reviewed in the United States on November 7, 2010
Package arrived in good shape. Unit finish, with one exception, is flawless. One rust spot with some pitting about the size of a quarter on the rabbit ledge. Called and they immediately sent replacement. Very little assembly / setup required. Operationally, a little more vibration than one would expect from a 700 lb behemoth. I replaced their standard belt with a v-link belt and it's smooth as silk now. What attracted me (mostly) to this unit was how the fence operates and sets up, as well as table length. (I've not had good success with the standard fence locking/setting design generally used on jointers) First cuts were smooth and according to Starrett, right at 90 deg. I've not run massive liner feet thru this yet but test cuts with wide white oak were clean and the 2 hp seemed more than sufficient. This unit sits a little lower than my previous jointer, which for me is helpful for control. Amazon lists this as 2hp but for whatever reason Tool King was preparing to ship 3hp. Call the real seller to ensure you're getting what you expect.