Customer
Reviewed in the United States on June 16, 2025
Look horrible! Dirt was spilled out of the majority of them. Small blooms that do not look the healthiest!! Using them for a baby shower parting gift! Very disappointed. Not worth the money!
Rosalia
Reviewed in the United States on May 1, 2025
I ordered some while considering some might arrive damaged or dead but to my surprise they are all alive and beautiful!The Home Depot ones I ordered don’t even compare to these!10/10 would purchase from this buyer again.
Carmen
Reviewed in the United States on March 18, 2025
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Karine
Reviewed in Canada on May 3, 2023
Mais tres bon service rendu il me les donnes et il me rembourse merci tres bon service rendu
Lauren McAughey
Reviewed in Canada on December 30, 2023
Many of the succulents were already dead. Shipping took 3 weeks.
Saskia
Reviewed in the United States on November 2, 2020
I bought the 32-pack of Rosette in the growers pot for my bridal shower party favors. The first batch I ordered was delivered by Fedex upside down. Even though this product is boxed inside another box with paper stuffing to keep things from moving, you must realize that these are plants that are being shipped. If delivered by the Fedex upside down, despite labelling "Fragile" this is not the sellers fault.There was dirt all over the place when I opened the box. I pulled each of the plants out and put them on a tray to water them (again we are purchasing plants on-line so there is some allowance to be made for them needing a good water when they first arrive). There were a few that I could not use for my party as they lost some petals in transit.When I contacted the seller (service@shopsucculents.com) they asked for some pictures of the damage and my order info. They then replaced the whole order! The second batch arrived within 48 hours and they were delivered upright. The plants were all in-tact and beautiful. I re-filled some of the soil from the first batch and watered them and they are now all doing great. (Note: I am replanting the other 10 that arent good enough to use for party favors because they will look great in my house when they grow back).My suggestions are:A) Order more than you need in case some don't make it in shipment.B) Order 10-14 days before you need them so you can water and clean them up a little (there will be some dirt that doesn't stay in the pots during shipment.C) Follow the care instructions on the sellers page when they arrive. Expect you will need to give them a little love.D) If you have any issues, reach out to customer service before you decide to leave a bad review. they are responsive and will fix any issues you have. (service@shopsucculents.com) They are also providing a great product, conveniently, for a good price. I want to see them stay in business as I plan to use them for other events.
Customer
Reviewed in the United States on November 2, 2019
Arrived fast, and nicely packaged. None of the plants were damaged, which was very nice.I'm pretty dissappointed though. I ordered these for an activity at the senior living community I work at, and was looking for a variety of plants. I didn't assume I'd get exactly what was pictured, but I did think I'd get more than two varieties. And the two kinds I did get are very similar in appearance.Edit: I contacted the company to see about an exchange for more variety. I was responded to very quickly, professionally, and positively, and a second box was sent to me right away, which I appreciated. My first photo, of the first box (32 Pack), was taken after lifting the paper padding from on top of the plants. You'll noticed they are very nicely packaged, they are all snuggled in tightly and none are broken or tipped. The second and third images are from the second box (24), also taken after lifting the mass of paper strips out. This box was very clearly NOT packaged with the same care as the first. Two plants had the dirt completely dumped out, and several had paper strips UNDER the plants on the inside of the pots. Once I got them out, brushed off, and (in some cases) repotted, I was happy to see a nice variety of good-looking succulents! As my husband said "Oh, those actually look nice when they aren't just yeeted in the box like they were."In the end, I have what I need and was originally looking for when I ordered, my complaint was responded to quickly and to my satisfaction, but the inconsistent (or perhaps intentional) packaging might give some people pause on purchasing.